The Top 7 Most Asked Questions (and Answers) About Migrating From ShoreTel to Mitel Connect 1. This enables you to take advantage of both onsite and cloud options, 40 advanced custom apps, CRM integration, collaboration tools, mobility and more, all allowing you to collaborate and communicate better.
Packet Fusion offers an easy migration path from ShoreTel 14.2 to the Mitel Connect platform. Second, you can expect support and future enhancement as long as you are under a support agreement with Packet Fusion. Packet Fusion will always carry refurbished equipment to fulfill our customer’s needs. However, there is one last batch of SG90 and SG90V that have been manufactured by Mitel and are available through an approval process. Also, as of June 30, 2018, SG switches (SG30, SG50, SG90(V), SGT1K, SG220T1, SG220T1a) were no longer available for purchase, making the end of life announcement very real.
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The good news is Connect, which is the latest and greatest available from Mitel, is just an upgrade away. This blog addresses the most frequently asked questions around migrating to Mitel Connect, whether that be on-premise, 100% in the cloud or a hybrid approach.įirst, Mitel has declared that support will officially end for ShoreTel 14.2 software, Enterprise Contact Center and Mobility 8 in December 2020. This is accomplished by expanding on-premise capabilities along with connecting the existing platform to the cloud to offer hybrid products to form a single platform with uniform functionality and features. We can say confidently, “You do not need to discard your ShoreTel investment!” Mitel has committed R&D and future development on the Connect Platform. You require 85638-01 extension cable so the APP-51 cable can reach sidecar.As ShoreTel experts and now Mitel’s top reseller, we receive a lot of questions about what the end of life announcements mean to ShoreTel users. If you have a Polycom phone sidecar and the Plantronics APP-51. Jabra EHS Polycom Adapter for the Jabra Wireless Headsets. For remote answering on the Polycom IP phones you need a Plantronics HL10 Lifter + Plantronics Lifter Accessory for Polycom IP Phones. Wireless Headsets: Both Plantronics and Jabra/GN Netcom wireless headsets are compatible with Polycom IP phones. These headsets include the GN1200 smart cable for your Polycom IP Phones (switch setting 1). Jabra Corded Headsets: Choose any model from the Jabra/GN Direct Connect Headsets page. Note: corded headset solution above require 2 pieces - the headset and the RJ-9 bottom cable. All the other models may cause a buzzing sound in the headset. Or pick from any one of the pre-packaged Polycom certified headsets (part# ends with -POLY) below.
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Plantronics Corded Headsets: EncorePro series ( HW530, HW510, HW540) and the "EncorePro 700 series" ( HW710, HW720) are compatible + Plantronics U10P Cable (part# 27190-01). The sticker is very small and it looks like Polycom WX on the bottom of the phoneįor Polycom IP 320, 321, 330, 331 GO HERE instead If your Polycom HD Voice IP Phone is not listed, call us for compatibility.